Privacy Policy
1. Information We Collect & How It Is Processed
Our architecture follows the principle of data minimization and strict on-device computation:
- Receipt & Invoice Content (On-Device OCR): When you scan a receipt using your camera or import a document from your photo library or files, all text recognition (OCR) is performed entirely on your device using Apple's native Vision framework and Neural Engine. No receipt images, text extracts, merchant names, or financial totals are ever transmitted to any third-party server. Your own data only leaves your device through your private iCloud account.
- Local Data Storage: Receipts, warranty dates, return countdowns, and notes are saved locally on your device within your app sandbox, protected by iOS Complete File Protection (
.completeFileProtection) hardware encryption. - iCloud Sync (CloudKit): Your records sync seamlessly across your Apple devices using Apple's CloudKit. Data in transit and at rest in iCloud is encrypted by Apple using your personal Apple ID account credentials. We have no access to your iCloud data.
- Crash Diagnostics (Opt-in): If you choose to share diagnostics with app developers through iOS Settings, we receive anonymized, aggregated crash reports via Apple's Xcode Organizer to help eliminate bugs.
2. Biometrics & Keychain Security
When you enable Biometric Lock (Face ID or Touch ID), authentication is handled exclusively by Apple's hardware Secure Enclave and LocalAuthentication APIs. TicketBox Vault never captures, stores, or accesses your mathematical biometric geometry.
3. Third-Party Tracking & Advertising
TicketBox Vault contains zero third-party tracking SDKs, zero advertising networks, and zero behavioral analytics scripts. We do not track you across apps or websites owned by third parties.
4. In-App Purchases (StoreKit)
Transactions for TicketBox Vault Pro are processed directly by Apple through StoreKit and your Apple ID. We do not process, collect, or store your credit card or financial billing information.
5. Your Rights & Data Export
You retain 100% ownership of your data at all times. You can export individual claim dossiers as PDFs, backup your receipts, or delete any record instantly from the app.
6. Changes to This Policy
Any revisions to this Privacy Policy will be posted on this page with an updated date. Any structural change involving user data will also be declared in the application's PrivacyInfo.xcprivacy manifest and App Store Connect Privacy Nutrition Labels.
7. Contact & Inquiries
For questions regarding your privacy, please visit our Support Page.